Hey this.to.firstName

Thanks again for trying out product.name. Congratulations on taking the first step towards becoming your company's super hero, and transforming your organization for the better!

I noticed that you've not made much progress with product.name... YET. I wanted to drop you a line to let you know that if you need a hand getting started, my team and I are here and happy to help!

We have a selection of support.resources that cover all the basics and many users find them useful to get moving with their trial. You can also contact us with any questions by simply replying to this email.

We look forward to helping you on your journey to superstardom!

Cheers,
this.firstName